Overview

Welcome to Asbury!  This document is designed to give you all the information you need to know about technology and your account here at Asbury. Please use the links below to navigate through the document and learn more about your email account, how to register for classes, how to order textbooks, and more!

Email and Username


Please use this network account when logging into all campus computers, services, and sites, including your Asbury Email Account, Discovery, and Portal.


Your Network Account Username: firstname.lastname@asbury.edu (unless otherwise noted)


  • john.smith@asbury.edu - this is NOT case sensitive 
  • If you have a very long or hyphenated last name, please check with I.T. Services to verify your username


Default Password: first four letters of your last name + five digit zip code


  • smit4321 - all lowercase and NO spaces!
  • If your last name is less than four letters, your password will start filling with the first letters of your first name
    • Sarah Lee - slee6378 | Joseph Li - joli2837
  • If you do not have a US zip code, the default is five zeros


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How to Add Your Asbury Email to a Phone, Tablet, or Computer


Email Information


All students are assigned an Asbury University email address that is identical to your Network Account login (firstname.lastname@asbury.edu). 

This email account is accessible on and off campus using office.asbury.edu from any web browser. You must use your full email address when logging in. Email is the official means of communication at Asbury. 


Your Asbury email account is an Outlook Exchange account and can be added to Microsoft Outlook on your computer, to your phone, or you can access your Office 365 account online.

  

The basics of accessing your Asbury email online (O365)


How to add your Asbury email account to your smartphone or computer:

iPhone iOS Android OS

iPhone - iOS 7 to iOS 10

Android Devices - Version 4

iPhone - iOS 11 and Later

Android Devices - Version 6 and Later

 Mac Microsoft Outlook 2013 & 2016  Windows Microsoft Outlook 2010, 2016, & 2019 (O365)
 How to Add Your Asbury Email to Microsoft Outlook 2013 and 2016 (Mac)
How to Add Your Asbury Email to Microsoft Outlook 2010 and 2016 (Windows)



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How to Reset Your Asbury Password


Password Requirements

  • Passwords must be twelve characters or more in length and have 3 of the following categories:
    • Numbers, Uppercase Letters, Lowercase Letters, & Symbols.
  • You will be prompted to reset your Asbury password every twelve months. 
  • If you enter an incorrect password three times, your account will be automatically locked. To unlock your account you can do so through the "Forgot Password" feature, or call the Service Desk, or wait 1 hour for your account to unlock automatically. 
  • Please remember, when you change your password for the network/email, it will automatically change your password for Discovery and Portal - all the credentials are linked.


How to Reset Your Password

You can reset your Asbury password or unlock your account at any time online. Before you can change your password or unlock your account, you need to enroll in the password reset service. This should automatically pop up when you first sign in and prompt you to set up security questions and add other verification methods. Please see the article below for more information on enrolling.

You will not be able to change your password (in the case of a forgotten password) if you have not already enrolled. Please call I.T. Services to reset a forgotten password if you are not enrolled | 1.859.858.5177. Reminder, changing your password will change it for all Asbury sites: Discovery, Portal, etc. 

Enroll your Asbury Account for Password Reset

How to Reset a Forgotten Password

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Accessing Your Student Portal

Through your Student Portal you can register for classes, complete your financial registration, see your student bill, view your unofficial transcript, update your emergency contact and more. In addition, it displays your classification, advisor, major, and any minors you have declared. Please see the section on Registering for Classes for more information on class registration.

Accessing Your Student Portal

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Registering for Classes

You can register for your in-person and online classes through your Student Portal. You will receive an email from the Registrar's office detailing your registration period. During this time, you can add and drop classes through your Student Portal.  

How to Register for Classes in Your Student Portal

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Completing the Financial Aid Process

Federal aid may be available to eligible students taking five or more credit hours each semester.
 

Submit your FAFSA (Free Application for Federal Student Aid)

 

To receive financial aid determination at Asbury University, students must complete the FAFSA (Free Application for Federal Student Aid) for each academic year.

 

  • It is available January 1 and should be submitted as soon as possible for optimum consideration.
  • The Asbury University School Code is 001952
  • FAFSA Website: http://www.fafsa.ed.gov/


 

Graduate Aid Application

 

All Graduate students wishing to be considered for federal financial aid must complete a Graduate Aid Application annually. The GAA form will automatically be added as a checklist item in your application portal if you indicated that you will be using financial aid on your application. You can fill this out within your application portal, and it will automatically be submitted to the financial aid office for you. This form, along with the FAFSA, will enable us to determine your financial aid eligibility.

 

Note: If you did not indicate on your application that you plan on filing the FAFSA, please contact the financial aid office (financial.aid@asbury.edu).


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Discovery 

Discovery is the service powered by D2L Brightspace that Asbury uses for online class management. Students taking online classes will find all of their course content, assignments, syllabi, etc. on Discovery. Many professors teaching in-person classes also use Discovery to upload their syllabi and provide a place for online submission of assignments. As a student at Asbury, you will want to frequently check Discovery to stay up-to-date on your classes.

The Basics of Using Discovery

All online courses will use Zoom for virtual class sessions. Please see the link below for more information on using Zoom for your classes. 

Asbury Live - Zoom for Students

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Finding and Ordering Textbooks

Students may order their textbooks online through the Asbury University Student Bookstore or by using your Student Portal. When ordering textbooks online through either of these avenues, students may pay for textbooks using a Student Voucher. Selecting the Student Voucher payment method will place textbook charges on your student account at the University. This will allow you to pay for the textbooks at a later date or use loans/grants/scholarships to pay for the textbooks. Students may also pay for textbooks with a credit card. 


Note: Vouchers may only be used 3 weeks prior to classes starting, and two weeks after they begin. It is best to order all textbooks prior to the start of the semester.

 

If you wish, you may purchase your textbooks outside of Asbury University. Please note, when purchasing textbooks and materials outside of the institution, make sure that you are securing the correct required textbook editions and materials. The best ways to ensure that you are securing the correct textbooks and materials is to access textbook information through the Asbury University Online Bookstore at asburyu.ecampus.com and to use the book’s ISBN number when searching for a textbook online. 


How to Find and Order Textbooks

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BioSig


According to federal requirements, all educational institutions are charged with "verifying the identity of a student who participates in and completes the course or program." Given this requirement, all Asbury University students must verify their identity prior to beginning any online coursework. Students will authenticate through the creation and use of a biometric signature (BioSig-ID).

How to Create a BioSig ID

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Asbury Decision Letter

You can log in and view your Asbury Decision Letter after you complete the application process. See the linked documentation for instructions. 

How to Access Your Asbury Decision Letter

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Technology Requirements

Asbury University has requirements/recommendations for student computers that will be brought to campus or used by online students. The document lists these as well as other frequently asked questions about computers at Asbury, the computer labs, discounts, and other software questions. 


Frequently Asked Questions about Computers at Asbury



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Graduate Student Information

Each program has developed a document specifically for their Graduate Students.  Here are the links below.  If you don't see yours, please see your admissions counselor!

Getting Started in Graduate Education at Asbury!

Getting Started in Graduate Communications at Asbury!

Getting Started in the Dayton School of Business Graduate Program!

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Contact Information


SERVICE STAFF/OFFICE EMAIL ADDRESS
EXTENSION
  • Admissions Questions
Your Admissions Counselor admissions@asbury.edu x2502
  • Course Planning & Advising
Your Course Advisor

(Listed in the Student Portal)

x2691
  • Technical/Network Account Issues
  • Student Portal issues
  • Discovery Issues
Service Desk itservices@asbury.edu

http://www.asbury.edu/its

https://service.asbury.edu

x2177
  • Registration
  • Transcripts
  • Commencement Information
  • Withdrawal from the University
Registrar's Office


registrar@asbury.edu 

x2327
  • Textbooks
Bookstore

bookstore@asbury.edu
asburyu.ecampus.com

x2162
  • Financial Aid Information
Financial Aid financial.aid@asbury.edu x2195
  • Payment Plans
  • Account Charges
Student Accounts student.accounts@asbury.edu x2330





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