Welcome to Asbury!
This document is designed to give you all the information you need to know about technology and your account here at Asbury University.
Please use the table of contents below to navigate through the document and learn more about your Email account, how to register for classes, how to order textbooks, and more!
Table of contents
What You Need To Know To Get Started
New Student Guide
What You Need To Know To Get Started
If you are following this document while on campus, we recommend that you first join the Asbury Guest WiFi network. This network will often work better than cellular data on campus.
- The WiFi network name is: AUGuest
- The password is: Asbury1890
Setting Up Your Password
You can set up your initial password using the password reset process. Follow the directions listed here: How To Reset Your Asbury Password
Note: The password that you would have used to sign into start.asbury.edu is not the same as your Asbury Email Account. It is important to note this down so that when you have to update/change/reset your password or need to unlock your account this will not be done in the same location. More information can be found in the How To Reset Your Asbury Password section, and if you have any questions, please contact the service desk.
Setting Up Multi-Factor Authentication
While we still use passwords for services on campus, we also require that two-factor authentication is set-up on your Asbury account. This means that you must set-up another method that allows you to confirm your identity.
New Student Guide
Asbury University Email
All students are assigned an Asbury University Email address that is identical to your Network Account login. This Email account is accessible on and off campus at office.asbury.edu from a web browser of your choice. You must enter your full Email address when logging into office.asbury.edu. Email is the official means of communication at Asbury University. Please check your Asbury Email daily!
Your Asbury email and username will be formatted as follows (unless otherwise noted): firstname.lastname@asbury.edu
- Example: john.smith@asbury.edu
-
Note: If you have a longer or hyphenated last name, please check with I.T. Services to verify your username.
How To Add Your Asbury Email To Your Phone, Tablet, Or Computer
Your Asbury Email account is an Outlook Exchange account and can be added to the Microsoft Outlook application on your computer, and your phone/tablet, or you
Your Asbury email account is an Outlook Exchange account and can be added to Microsoft Outlook on your computer and/or mobile devices. It can also be accessed (as stated before) at office.asbury.edu from a web browser of your choice. Learn how to add your Asbury email account to your computer and/or mobile devices using the links below:
Microsoft Outlook 365 for macOS
Microsoft Outlook 365 for Windows
Adding AU Email to Microsoft Outlook for macOS
Adding AU Email to Microsoft Outlook for Windows
Microsoft Outlook for iOS
Microsoft Outlook for Android
Adding AU Email to the Outlook App on iOS
Adding AU Email to the Outlook App on Android
Adding AU Email to Your iPhone (Using the Apple Mail app)
Adding AU Email to your Android Devices (Android 7.0)
How To Reset Your Asbury Password
Should you forget your password, or otherwise feel the need to, you can reset/change your Asbury password (or unlock your account) at any time online at password.asbury.edu. Changing your password will change it for all Asbury sites, including Discovery, Portal, etc.
Before you can change your password or unlock your account, you need to enroll in the password reset service. When you first log-in to your account, you will be automatically prompted to set up verification methods for the password rest service. You will not be able to change a forgotten password if you have not already enrolled. If you have not enrolled, but have forgotten your password, contact the Service Desk for assistance.
Learn more about your Asbury Account password here:
Note: Your Asbury Account password Cannot be reset through start.asbury.edu. You must use password.asbury.edu for all Asbury Account password resets, and account unlocks.
Password Requirements
- Passwords MUST be twelve characters or more in length. They must contain three of the following:
- Number, Uppercase Letter, Lowercase Letter, & Symbol
- You will be prompted to reset your Asbury account password every twelve months.
- If you enter your password incorrectly three times, your account will be automatically locked. In order to unlock your account please refer to the following article - How To Reset Your Password, Unblock, or Unlock Your Asbury Account. If you are still experiencing issues, please contact the Service Desk, or you can wait one hour for your account to unlock automatically.
Note: Please remember that when you change your password for your Asbury email account it will automatically change your password for Discovery and Portal. If you have been issued a computer by Asbury I.T. Services, the password you use to access that machine will also be changed automatically. If you are experiencing any access issues after changing your password, please contact the Service Desk for assistance.
Accessing Your Student Portal
You can find the student portal at portal.asbury.edu. Through your Student Portal you can register for classes, complete your financial registration, see your student bill, view your unofficial transcript, update your emergency contact, and more. In addition it displays your classification, advisor, major, and any minors that you have declared.
Please see the section on Registering for Classes for more information on class registration.
Learn more about accessing your Student Portal here - Accessing Your Student Portal
Registering For Classes
You can register for your in-person and online classes through your Student Portal. You will receive an Email from the Registrar's office detailing your registration period. During this time, you can add and drop classes through your Student Portal.
Learn more about registering for classes here - How to Register for Classes in Your Student Portal
Completing The Financial Aid Process
Federal aid may be available to eligible students taking five or more credit hours each semester. To receive financial aid determination at Asbury University, students must complete the FAFSA (Free Application for Federal Student Aid) for each academic year.
- The FAFSA is available from October 1st and should be submitted as soon as possible for optimum consideration.
- The Asbury University School Code is 001952.
- Visit the FAFSA Website here to apply - http://www.fafsa.ed.gov/
Graduate Aid Application
- All Graduate students wishing to be considered for federal financial aid must complete a Graduate Aid Application annually. The GAA form will automatically be added as a checklist item in your application portal if you indicated that you will be using financial aid on your application. You can fill this out within your application portal, and it will automatically be submitted to the financial aid office for you. This form, along with the FAFSA, will enable us to determine your financial aid eligibility.
Note: If you did not indicate on your application that you plan on filing the FAFSA please contact the Financial Aid office (financial.aid@asbury.edu).
Using Discovery
Discovery is the learning service Asbury uses for online class management. Students taking online classes will find all of their course content, assignments, and syllabi on Discovery. Professors teaching in-person classes may also use Discovery to upload their syllabi and provide a place for online submission of assignments. As a student at Asbury, you will be required to frequently check Discovery to stay up-to-date on your classes.
Finding & Ordering Textbooks
Students may order their textbooks online through the Asbury University Student Bookstore, or by using your Student Portal. When ordering textbooks online through either of these avenues, students may pay for textbooks using a Student Voucher. Selecting the Student Voucher payment method will place textbook charges on your student account at the University. This will allow you to pay for the textbooks at a later date, or use loans/grants/scholarships to pay for the textbooks. Students may also pay for textbooks with a credit card.
Note: Vouchers may only be used three weeks prior to classes starting, and two weeks after they begin. It is best to order all textbooks prior to the start of the semester.
If you wish, you may purchase your textbooks outside of Asbury University. Please note, when purchasing textbooks and materials outside of the institution, make sure that you are securing the correct required textbook editions and materials. The best ways to ensure that you are securing the correct textbooks and materials is to access textbook information through the Asbury University Online Bookstore at asburyu.ecampus.com and to use the book's ISBN number when searching for a textbook online.
Learn more about how to find and order textbooks here - How to Find and Order Textbooks
Accessing Your Asbury Decision Letter
You can log in and view your Asbury Decision letter at start.asbury.edu/status after you complete the application process.
Learn more about accessing your Decision Letter here - How to Access Your Asbury Decision Letter
Technology Requirements
We live in a technology world. As such you really need a smartphone on campus that you can use to utilize several essential apps. The most critical app is the Microsoft Authenticator app. This app implements two-factor authentication to keep your Asbury accounts safe from malicious intrusion and hackers.
Asbury University has requirements/recommendations for student computers that will be brought to campus or used by online students. The documentation lists these as well as other frequently asked questions about computers at Asbury, the computer labs, discounts, and other software questions.
Learn more about student computers on Asbury Universities campus here - Frequently Asked Questions about Computers at Asbury
The Chapel iAttended App
Your chapel attendance is tracked though the iAttended app, available from the Apple App Store and Google Play Store.
- After you install the app, log in using your Asbury Email. You will be asked to verify your Email through a link sent to your Asbury Email address.
- If you do not see a link in your inbox, make sure to check your spam or junk folders.
Once signed in, click Enter Code at the bottom of the screen and enter 4TN2 to load upcoming chapels and events that can count towards your attendance.
To record your attendance at an event, simply scan the QR code or enter the code at available kiosks.
Your Eagle ID
You will receive your Eagle ID your first week on campus here at Asbury. Your ID card allows you to access your dorm, swipe for meals at The Eatery and/or Bistro, and more!
Alongside your physical Asbury Eagle ID card, you can access your dorm using your phone or smart watch! You can use the instructions below to add your Mobile Eagle ID to your smartphone:
Note: You cannot use your Mobile Eagle ID for meal swipes. For more information please see the section on The FreshX App For Meals At Asbury.
The FreshX App For Meals At Asbury
In order to use your mobile device to "swipe" for meals in The Eatery you will need to download the FreshX app from the Apple App Store and Google Play Store.
Graduate Student Information
Each program has developed a document specifically for their Graduate Students. Use the links below to access your information. If you do not see yours, contact your admissions counselor.
Questions? Contact Information
Service
Staff/Office
Email/Contact
Campus Extension
- Your Admissions Counselor
x2502
- Course Planning & Advising
- (Listed in your Student Portal)
x2691
- Technical/Network Account Issues
- Student Portal Issues
- Discovery Issues
x2177
- Registration
- Transcripts
- Commencement Information
- Withdrawal from the University
x2327
x2162