Adding AU Email to your Android Devices (Android 7.0)

Modified on: Thu, 2021, Oct 21 4:51 PM



This document describes the process of setting up your Asbury University email account on your Android device (Phone/Tablet). Please note that due to the nature of Android devices, this walk through may contain different elements than what you may encounter on your specific device.

Warning: The instructions provided are based off of Android 7.0 (Nougat) and may be different for older or newer devices. Service Desk recommends updating your device to the latest version possible.

If you are running a different version of Android, please see our relevant documentation:

To check what OS version you are running please go to Settings -> About Phone -> Android Version.  There should be a version number listed, which is what you'll use to determine which piece of documentation to use.


1. Tap the “Settings” application.

2. Scroll down and tap “Add account” in the “Accounts” section (Note that this section may be titled differently for different manufacturers)

3. Next, tap the “Microsoft Exchange” option.

5. Enter your full email in the “Email address” box and your password in the “Password” box, then tap “Manual Setup.”

  • If you wish for this account to be the default email address for emails sent from your device, check the “Send email from this account by default” option.
  • If you are asked whether you want to use a client certificate, select "None"

6. Enter the following into the fields:

  • Exchange Server:
  • Username:
  • Password: Your account password
  • Depending on the manufacturer, you may be required to fill out the "Domain" field.
    • If the field is labelled Domain\username:\firstname.lastname
    • If the field is labelled Domain:

7. Check the box next to “use secure connection (SSL).” (you may need to select the option to accept all certificates)

8. Tap "Next."

  • You may get a “Remote Security Administration” popup box. Tap “OK.”

9. To finish setting up your email, you may check whether or not you wish to have Notifications, Contact Sync, Calendar Sync, and whether you wish to automatically download attachments when on Wi-Fi. Make sure that “Inbox checking frequency” is set to “Automatic (Push),” “Days to sync” is set to “Automatic,” and that the “Sync email from this account” box is checked. When you are ready, tap “Next.”

10. You may give this account a name to distinguish it, such as Asbury or Asbury Email. If you wish not to, tap “Next.”

11. A window titled “Activate device administrator” may pop up. Tap “Activate.”

12. Your email will now begin syncing to the mail app.

If you have any questions or difficulties with this process, please contact the Service Desk.

Contact us:

  • Call 859-858-5177 or campus extension 2177
  • Click to visit us online at
  • Or Visit us in the Kinlaw Library, room 131

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