Getting Started as a New Faculty at Asbury University
On behalf of Asbury’s Information Technology Services Department, we would like to welcome you to our campus community! We exist to provide solutions to support and advance the mission of Asbury University through professional service, strategic leadership, and the use of appropriate technology.
Table of Contents
Your Asbury Account Username and Password
Asbury Faculty Resources
On-Campus Information
Your Asbury Account Username and Password
Please use this account when logging into all campus computers, services, and sites, including your Asbury Email account, Discovery, and Portal. Once you login for the first time, you will also be asked to setup multi-factor authentication for your account using your smartphone or another device.
Your Account Email and Username: firstname.lastname@asbury.edu (unless otherwise noted)
- Example: john.smith@asbury.edu
- If you have a very long or hyphenated last name, please check with I.T. Services to verify your username.
Your Account Password: You will be sent a link to set your password at the personal email that was provided to HR.
Email Information
All faculty & staff members are assigned an Asbury University email address for use. Email is the official means of communication at Asbury. This email account is accessible on and off campus at office.asbury.edu from any web browser. You must use your full email address when logging in. Learn more about using your Email online here.
Your Asbury email account is an Outlook Exchange account and can also be added to Microsoft Outlook on your computer or added to your phone. Learn how to add your Asbury email account to your smartphone or computer at the links below:
iPhone iOS
Android OS
iPhone - iOS 7 to iOS 10
Android Devices - Version 4
iPhone - iOS 11 and Later
Android Devices - Version 6 and Later
Mac Microsoft Outlook 2013 & 2016
Windows Microsoft Outlook 2010, 2016, & 2019 (O365)
How to Add Your Asbury Email to Microsoft Outlook 2013 and 2016 (Mac)
How to Add Your Asbury Email to Microsoft Outlook 2010 and 2016 (Windows)
Password Requirements
- Passwords must be twelve characters or more in length and have 3 of the following categories:
- Numbers, Uppercase Letters, Lowercase Letters, & Symbols.
- You will be prompted to reset your Asbury password every twelve months.
- If you enter an incorrect password three times, your account will be automatically locked. To unlock your account you can do so through the "Forgot Password" feature, or call the Service Desk, or wait 1 hour for your account to unlock automatically.
- Please remember, when you change your password for the network/email, it will automatically change your password for Discovery and Portal - all the credentials are linked.
How to Reset Your Password
You can reset your Asbury password or unlock your account at any time online. Changing your password will change it for all Asbury sites, including Discovery, Portal, etc.
Before you can change your password or unlock your account, you need to enroll in the password reset service. When you first login to your account, you will be automatically prompted to set up verification methods for the password reset service. You will not be able to change a forgotten password if you have not already enrolled. If you have not enrolled, but have forgotten your password, contact the Service Desk for help.
For more information, read the article: How To Reset Your Password, Unblock, or Unlock Your Asbury Account
Asbury Faculty and Staff Resources
Asbury Employee Portal
From Asbury's employee portal, you can:
- View and print your paystubs and W2.
- Utilize the resources section to access the campus calendar, Fusion, the IT Service Desk and many other locations.
- View your current benefits and deductions.
- View your profile information including your home address, personal and office phone, and office location and request corrections to this information.
- Add your phone number to the emergency text alert system.
You can visit the portal by going to aep.asbury.edu.
Discovery
Discovery is the Learning Management System (LMS) at Asbury. Faculty may use Discovery to distribute course materials, assignments and quizzes online. Log into discovery.asbury.edu with your Asbury credentials.
Discovery Resources for Faculty
Faculty Portal
Portal is the website where faculty can view current and past class schedules, review/enter midterm/final course grades, enter official attendance, see advisees (if applicable) and update emergency contact information. Log into portal.asbury.edu with your Asbury credentials.
Portal Resources for Faculty
OneDrive File Storage
All asbury faculty, staff, and students have access to 1TB of cloud storage in OneDrive. With your Asbury email address comes the benefits of Microsoft Office 365 which means access to Word, Excel, and PowerPoint online as well as OneDrive. You can access OneDrive by going straight to onedrive.com and signing in with your Asbury email address and password.
You can also use it while signed into your email online (office.asbury.edu) by selecting "OneDrive" from the waffle menu in the top left. You can also download the OneDrive application to your computer and upload files straight into the cloud.
Software Available to Faculty & Staff
Microsoft Office Suite - Download the Microsoft Office Suite (Word, Excel, Powerpoint, etc.) for free here!
Antivirus (for Windows computers) - Free antivirus software is available here or you can come to I.T. Services for a computer checkup and recommendations for care (Asbury issued devices only).
Purchasing a New Personal Computer?
If you are considering purchasing a new personal computer, Asbury’s I.T. Services can help! Asbury faculty, staff & students are eligible for an educational discount on select models. For more information, please visit the purchasing section of our website or contact the Service Desk with questions.
Training and Support
Asbury Information Technology Services provides training in learning spaces on the classroom technology for full time and part time faculty members. Please visit the website to request a training time.
Request Training in a Learning Space
I.T. Services also has training for Discovery and the Faculty Portal and provides limited support on various other pieces of software. To inquire if a particular piece of software is covered by our training, or to request an appointment for Discovery or Faculty Portal training, please contact the Service Desk (x2177) - ITServices@asbury.edu, and we’ll be glad to meet with you!
Working with I.T. Services for Success
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How do I get help when I need it?
- I.T. Services provides an online portal where you can open a support ticket for a technology issue, or request a new service. You can also view any open tickets you may have submitted. Submit a ticket, request a service, or a view your tickets at any time by logging into service.asbury.edu!
- During normal business hours, you may call us at campus extension 2177, or from anywhere at (859) 858-5177.
- Semester Business Hours: Monday-Thursday 7:30 AM - 9 PM | Friday 7:30 AM - 5 PM | Closed for Chapel MWF 10 AM - 11 AM
- Break Business Hours: Monday-Friday 8:00 AM – 12:00 PM; 1:00 PM 5:00 PM. We are closed from 12-1 for lunch.
- For extremely time-sensitive requests, we recommend that you come visit us during normal business hours. We are located on the first floor of Kinlaw Library, Room 131.
- Emergency classroom technology assistance is available during normal business hours. Please call us if you need assistance or if the technology isn’t working!
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Will I be assigned technology? If so, how often is that replaced?
- Most full-time employees receive a laptop or desktop for business use. All full-time employee computers are replaced every 4-5 years as funds allow. Employees may obtain one free replacement charger or other adapter with each deployment. All subsequent replacements will go through I.T. Services and be funded by the employee's department.
- All faculty offices on campus are assigned an office phone.
- Other devices (such as iPads, printers, etc.) are not automatically upgraded in the technology rotation. Cell phones are only provided at the approval of the departmental supervisors and vice-presidents.
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How do I get access to shared drives, printers, and other shared resources?
- These requests need to come from your supervisor to I.T. Services in writing (ServiceDesk@asbury.edu). Once approved, an appointment will be scheduled with you to set up the resources through our Service Desk.
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Can I buy additional equipment on my own, or does that need to go through I.T. Services?
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How to I get Audio/Visual support for an event or presentation (not in a classroom)?
- I.T. Services supports many different kinds of events on campus every semester. Visit asbury.edu/ITS for more information and to request support for an event.
On-Campus Information
Internet Access at Asbury
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AU Wireless is the wireless network provided for faculty and staff on campus. The password for this network is: GoEagles
- To connect to the Internet, Asbury requires that all users sign in to the Network Access Control. You will be prompted to log in once per day or upon re-connecting to the network. If this page does not automatically come up, you can go directly to it and sign in for access. Go to login.asbury.edu and sign in with your username and password.
- To stay logged in for longer, please register your devices with connect.asbury.edu: How to Use connect.asbury.edu
Content Filtration
Asbury University employs content filtration in accordance with institutional policies. This system is intended for the protection of our students, faculty, and staff from internet content inconsistent with Asbury’s cultural standards and is monitored regularly. Questions regarding blocked content should be directed to the Service Desk.
Office Phones
If you have a desk phone in your office, look on the back to determine the make and model of the phone. There are several different types of phones across campus and we have instructions for each model. Once you have located your model, choose the applicable instructions from our phone guides. See all the phone guides below. If you have any questions about your phone, please contact the Service Desk with your name, question, and which type of phone you have.
Asbury University Phone Guides
Faculty ID Card
Remember to stop by the Service Desk to have your staff/faculty ID created! Please note that if you are a former student, your student ID card needs to be replaced with a staff/faculty ID to maintain functionality. Employees can also request family IDs for their spouse and children if desired (must be requested 72 hours in advance of printing).
Personal Network Storage Space – U: Drive
Each faculty/staff member has private space on the Asbury computer network to save files. This drive space is accessible from any networked computer on campus by accessing \\eli.asbury.edu\firstname.lastname or on a Mac with smb://eli.asbury.edu/firstname.lastname.
How to Map a Userspace on Windows 8 & 10
How to Map a Userspace on macOS
Computer Labs & Print Accounts
Printing in the computer labs is reserved for students only. Faculty and Staff (including adjuncts) are encouraged to use departmental printers. All faculty and staff can be mapped to their department print. Please have your supervisor contact the Service Desk to request this. In case of an emergency, faculty and staff have a $5 print balance that can be used in the computer labs across campus.