Mobile Ordering Setup Instructions
Applies to: Students, Faculty, Staff
Revised: 2023-05-18
Status: Approved
Answers the questions:
- How do I use my phone to order food?
- Can I use mobile ordering at Asbury?
- How do I pick up a mobile order?
Overview
Some campus dining locations now support mobile ordering through your smartphone! These instructions will guide you through the process of preparing your device for mobile ordering.
Downloading the Transact Mobile Ordering App
- Download the Transact Mobile Ordering app from the Apple App Store or Google Play Store.
- Once the app has finished installing, open the app and Select ‘Asbury University’ from the campus list.
- Sign in using your Asbury University Network Credentials (Username and Password, and multi-factor authentication when prompted).
- Select the dining location from the app's home screen to browse the menu and start your order.
Using Meal Swipes and Eagle Bucks for Mobile Ordering
Mobile ordering utilizes your existing Meal Swipes and Eagle Bucks as the primary tenders for mobile orders. If you already have a meal plan or eagle bucks, you can begin using mobile ordering right away! You can also add funds to your Eagle Bucks balance by visiting the Transact eAccounts website on your computer or mobile browser.
After adding funds via the website, there will be an option to save your credit card information for future use. If you save your information, that card will be available in the Transact eAccounts app for future deposits. If you have already used Transact eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information.
Picking up your Order
When you place an order through the Transact Mobile Ordering app, your order will be sent to be prepared by location's kitchen staff. You will receive an estimated preparation time to help you know the approximate time to pick up your order.
Once your order is ready, you will be notified through the app that your order may be picked up. Proceed to the designated pick up location to pick up your order.