Exiting Your Employee with I.T. Services
Overview
I.T. Services is here to help you with staff transitions and exits. This document describes the steps and process of exiting an employee with I.T. Services.
1. Official HR Notice: Our process begins when we receive notice from Human Resources that an employee is leaving the University. Before this official notice, we cannot take any action regarding the employee other than collecting information. As soon as we receive notice, we will notify the employee's supervisor that we will begin removing them from our system. If you are the employee's supervisor and need to provide I.T.S. with additional information or requests for the employee's exit, please do so at this point to expedite the process. As the employee's supervisor you may request to have access to the employee's resources in order to aid in the transition to a new employee or the dissolvement of a position.
2. Access Removal
On the employee's resignation date, we will begin removing their permissions in university systems. This includes access to email, network drive shares, Cvue, and other systems.
3. Extension/Phone Reassignment
If the employee has been deployed a desk or mobile phone, we will reach out to the supervisor or employee to collect the phone and reassign the extension/phone number to another employee. If the position is being filled by another employee, please indicate this during the process and we will re-assign the number to the employee.
4. Technology Collection
I.T Services will communicate with the employee to collect their technology before their departure so that we may back up their user data and prepare the computer for reassignment. If the employee is deployed a desktop computer, we may not collect the technology, but will still require a meeting to backup and prepare the computer for the next user. If you are a supervisor, please work with our Team to schedule a time for this process.
As soon as we collect and/or backup all technology, remove access permissions, and receive confirmation of phone re-assignment, we will close the employee change in our system.