Requesting an Eagle ID Card Online

Applies to: Online Students
Revised: 2026-23-07
Status: Approved

Answers the questions:

How do I obtain an ID as an online student?
How do I take my ID photo?

Overview

In this documentation, it will walk you through how to obtain an Eagle ID as an online student. It will also tell you about the right requirements for your ID photo.

Requesting an eagle ID online

Send an email to the service.desk@asbury.edu, or call (859)858-5177.
1. The email should contain, name, address, phone number, and a photo that meets the requirements as follows.

Drugstore Option

The student will need to go to a local drugstore that offers passport photos (ex. CVS/Walgreens). These should be a few dollars and should not take long to print.
That picture needs to be either scanned and emailed to service.desk@asbury.edu OR mailed to the APS Department, and then the Service Desk will scan it.
1. In either case, the student will need to make sure they include a clear message stating that they are an online student wanting an ID made.
The Service Desk will use that picture to make a Student ID and then give the physical ID to the APS Department to mailto the student.

At-Home Option

The student has the option of taking the photo themselves or having someone take it for them, then sending that into the service.desk@asbury.edu.

All pictures must meet the following criteria:

The background must be neutral (i.e. White/tan/light yellow/etc.)
The person must be well lit. (No shadows on the face. No sun rays on the face. Even lighting for easy identification).
There should be no hats, sunglasses, or anything else to cover the face or head in the picture. This includes filters or the use of photoshop to change the image.
There should be several inches of clearance above and to the sides of the head; most of the shoulders should be visible.
1. Please note, all ID pictures are cropped to a square, so the clearance for the head and shoulders must be in the square perimeter.

Example:

Getting the ID

Once we get that information, we can verify the student's identity.
We will then go into Adaptive ID system and make the ID and print it.
Then either our department or another department will mail it out to the student.